Returns & Exchanges

Due to the perishable nature of our produce, we cannot accept physical returns; however, we are committed to ensuring you only pay for high-quality food. If your delivery arrives damaged or incomplete, please contact our support team within 24 hours for a full refund or credit.

Return Process

• 1.
  Inspect Your Box

  Check your Oddbox delivery as soon as it arrives to ensure all fruits and vegetables meet our quality standards.

• 2.
  Document Issues

  If you notice any damaged items or missing produce, take a clear photo of the contents and the delivery label.

• 3.
  Submit a Claim

  Email our customer care team at [email protected] with your order number and the photos of the affected items.

• 4.
  Receive Credit

  Once approved, we will issue a pro-rated refund to your original payment method or apply a credit to your next scheduled delivery.